Thankful Frankie: Recovering from a Failed Kickstarter Campaign

I backed Thankful Frankie before I even met Kathleen (yes, I’m one of those strangers backing campaigns), because I absolutely loved the book’s message.

It broke my heart to see the campaign fail when the book had so much potential and I was delighted to see Kathleen relaunch Thankful Frankie with a new goal.

I asked Kathleen to share a bit about her experience and what she changed during the relaunch.

Be sure to check out her relaunched campaign here and support the campaign with a social media share or pledge.

If you’re scared of failing, and who isn’t(?), then be sure to read Kathleen’s encouraging messages and advice about how to handle a public failure on Kickstarter.

I have put so much love and work into Thankful Frankie, and I believe so strongly in its message, that giving up was not an option.”

 

Why did you decide to crowdfund your book?

Crowdfunding offered an opportunity to share the message behind my book and get the word out about Thankful Frankie.  I also knew that paying an illustrator/designer, printing copies, shipping books, and a handful of other expenses add up to quite a lot of money.  Raising funds offset the financial risk required to self-publish.

Almost everyone is terrified of failure but your campaign failed and you decided to relaunch on Kickstarter. Can you explain a bit about your experience and how you decided to relaunch?

I’ll be honest, failure is the worst.

It doesn’t feel good and for a few days after the campaign ended it was difficult to stay positive.  After getting over the set-back and disappointment, I reconnected with the purpose of my book.

The book encourages readers to list things they are grateful for each day, a practice I believe can change your life.  I have put so much love and work into Thankful Frankie, and I believe so strongly in its message, that giving up was not an option.

Aside from changing your overall campaign goal from $20k to $4444, what other changes did you make to your strategy and communication with your audience?

My initial campaign launched when I was working with a hybrid publishing company (hence the crazy $20,000 goal).  After parting ways and deciding to tackle this on my own, I realized I needed significantly less funding and was able to lower my goal.  

I also changed the rewards I offered. Most of my backers were family and friends and were supporting out of love. I realized they didn’t want or need the rewards I had initially offered.

This time around the rewards are simple and straightforward, which also allowed me to keep the funding goal low.

I am still in the middle of my campaign, but communication and connection with my audience has been more consistent and I post on my social media accounts every day.  

Allow yourself to be upset for a couple days, scream a little, cry a little, throw some things around a little, and then get over it.

What strategies or resources did you find most helpful when planning your campaigns?

I referenced a lot of successful and unsuccessful campaigns to see what worked and what didn’t.  This gave me ideas for rewards, price ranges, and strategies for communicating with backers.

Your blog has been a game changer for me as well.  When starting out I connected with your blog to help decided which crowdfunding platform to use.  I read and re-read your post “5 Biggest Mistakes Indie Authors Make While Crowdfunding” and got so much out of it.  I have about 2 ½ weeks left in my campaign and will implement your suggested strategies as I continue to work toward my goal.

I also connected with other authors who ran campaigns and asked for any tips, advice, or suggestions they could give.  There are many great groups on Facebook and social media that provide a supportive community to bounce ideas off of.

Lastly, I supported projects and other campaigns that resonated with me.  

What has surprised you the most about crowdfunding?

Great question!  I knew it wasn’t going to be easy, but I didn’t expect it to be this hard.  Crowdfunding is currently my full-time job!

What has been your biggest source of support?

I wouldn’t have gotten this far through the process without my family and friends.  I owe them so much gratitude and several giant hugs. Another source of encouragement has been seeing other self-published authors achieve success. It’s great motivation to keep at it despite the challenges.

What advice would you give to an author who is considering crowdfunding their book?

-Believe in your book and its message.  Passion will keep you moving forward when things get tough.

Team up with a coach or someone who knows what they are doing.  Their experience and perspective can be hugely beneficial. I have a great suggestion if you need one 🙂   

I know this is a tough financial decision to make since you are crowdfunding to earn money not spend it, but this could be the difference between making your goal or falling short.

Start early.  

Make genuine connections and support others when you’re able.

What would you tell that same author about recovering from a failed campaign?

If you believe in your book and your heart tells you to try again, try again. Allow yourself to be upset for a couple days, scream a little, cry a little, throw some things around a little, and then get over it.  

An unsuccessful campaign isn’t necessarily the sign of a bad book, perhaps it’s a sign of bad campaign.

Check out Thankful Frankie on Kickstarter

Bio

Kathleen Cruger is a former educator, a musician, a lover of nature, travel and kindness. In addition to writing, Kathleen teaches yoga in Los Angeles, CA. She is a firm believer in the power of gratitude and kindness and does her best to practice both each and every day.

 

Join my closed Facebook group of Crowdfunding Authors to share ideas, get feedback, and collaborate with one another.

Why Stories About Failure Are So Helpful

Failure.

It’s no longer a dirty word to utter or admit in entrepreneurial and corporate circles. In fact, many entrepreneurs and businesses are embracing sharing stories of failure because they understand the value of these stories.

Sharing what doesn’t work is just as valuable (maybe more) as sharing what does work.

In science, it is every researcher’s dream to test a hypothesis and find statistically significant results confirming that they were right. However, publishing research findings showing that there were no statistically significant results for those elements is equally important to the research community. It shows that those confounders aren’t relevant to your problem.

Failure in a Public Health Study

Case study: In 2005, Michael Watson and his public health colleagues conducted a randomized controlled trial where 3,400 some odd families with children under 5 were provided child safety equipment to prevent injuries.

They studied whether a child in the family had at least one injury that required medical attention and if they sought hospital admission for injuries over the course of a two year period. Their hypothesis was that providing safety equipment and medical advice to these families would reduce the number of injuries seen in the family. Afterall, safety equipment provides a protective effect, no? Seems logical.

However, they found NO SIGNIFICANT DIFFERENCE in the number of medically attended injuries between the families who had the safety equipment and those who didn’t. Basically, kids will be kids regardless of the safety equipment they have. You can satisfy your nerdy side with the full article here.

Was their study a failure or did it provide interesting results?

I’d argue that these non-significant results were very helpful in directing future researchers to various study designs when it comes to studying families and child injury prevention. Their study informed pediatricians and crafted the advice doctors gave their worried parental patients.

One can argue, quite successfully, that publishing non-significant results (or stories of failure) are extremely valuable in how we view our world and test our own hypotheses.

Failure is the new trend in business

“I’m still shocked at being considered an authority on robotics when I’m known for making robots that don’t work.” – Simone Giertz

Fail stories are finally being seen as something of worth in the business world and entrepreneurs are embracing their failures with open arms. Failory.com provides written interviews with start-up founders to dig into the reasons why their ideas failed. Entrepreneurs are sharing their F**kup stories on vlogs with Stefanie Koch on We Fucked Up, and the videos are entertaining to watch and reassuring to see.

Because learning what not to do is as valuable as learning what to do in business, young entrepreneurs are gobbling up failure stories for breakfast, lunch, and dinner.

Take a look at all of the books related to failure: The 10 Commandments for Business FailureSecret to Startup Failure: Fail fast. Fail cheap. Fail happy.How to Fail at Almost Everything and Still Win Big.

On Alie Ward’s Gizmology podcast, she chats with Simone Giertz from Shitty Robots (a super entertaining YouTube channel, by the way), about how her robot fail videos made her famous. Simone admits, “I’m still shocked at being considered an authority on robotics when I’m known for making robots that don’t work.”

Failure makes you human. Failure makes you relatable.

The Old Guard (looking at you, my lovely gray-haired/bearded experts in your field of choice) have kept their mistakes a secret—always wanting to be perceived as the all-knowing, wise, and knowledgeable specialists. But, when those all-knowing experts are always on the conference call, they stifle their colleagues’ desire to speak up and offer their ideas.

Former Florida State Epidemiologist, Richard Hopkins, is a tall, white-bearded man who would regale me with stories about his bassoon playing vacations in Bozeman, Montana. During a “long table discussion” (you know, those where all of the experts sit at a long table and rabble on at one another) he pulled me close and whispered in my ear, “I’m not going to answer any questions so, you’d better be ready to speak up. You know as much on this topic as I do.”

Other people’s fear of failing in front of an expert actually hinders growth and progress.

Being a young, relatively inexperienced female epidemiologist sitting at the table next to a veritable expert with over 30 years of experience, I took his permission to heart. I was grateful that he explicitly gave my ideas equal validity as his own despite the discrepancy of years of experience in the field.

Later, during one of the coffee breaks, he said, “I’ve found that whenever I offer up my opinions on a topic, it shuts everyone else down and a lot of good ideas go unsaid. We need more new ideas coming to the table, not less.”

In short, other people’s fear of failing in front of an expert actually hinders growth and progress.

This is why we need more experts to share more of their stories of failure with their colleagues and especially with people seeking to enter their field. In doing so, we will all understand that growth cannot happen without failing and that it is only through failure that we can improve.

Share your failures story with someone and you’ll find that sharing your mistakes makes you more human, more relatable, and more empathetic toward others. You’ll gain more admiration and respect in your field of expertise.

Failure shows persistence

Tim Ferriss sent his 4 Hour Workweek book to 25 publishers before someone finally accepted it. Dr. Seuss’s first book was rejected by 27 publishers before it was accepted. Walt Disney filed bankruptcy after starting several businesses and failing at them all. Continuously failing means that you improve the next time and the next until you reach greatness.

So, head out there and fail your heart out. You might just inspire someone.

Are you ready to learn from my mistakes? I share all of my failures with my clients so they can learn what not to do when it comes to self-publishing and crowdfunding their book.

3 Common Mistakes Indie Authors Make When Using a Typesetting Template

There are tons of self-publishing tools out there and with the proliferation of Word and InDesign templates, writers have a myriad of options to choose from when it comes to interior typesetting their paperback.

Templates are great for saving time and energy on the big things like headings, margins, and gutter widths, but you still need to do the fine tuning before you hit publish.

As a self-publisher, it is your responsibility to make sure that your book looks and feels like a traditionally published book. Yes, I’m putting that on you, not on the template.

The template can’t tell you when there is a widow/orphan even if you check that box in Word (don’t check that box, uncheck it right now).

I’ve seen both small and large mistakes happen with authors who didn’t manually adjust anything after plunking their text into the template. Don’t be that person.

I get it. You’re fatigued and you think the template will take care of everything, but it doesn’t. It can’t.

Remember to always think like a reader and don’t settle for anything less than your best. Strangers and friends will be reading your book. You want to impress them. Your template doesn’t care as much as you do about how your book looks on the inside. Don’t give into your fatigue and do the necessary fine tuning.

If you are too tired to care, hire an extra set of eyes to help you out.

Mistake #1

Justified    text    formatting     results    in     really     weird     spacing     between      words      to     make      up    for    the     justified      text.

Ok, that is an exaggeration above that I created manually but I have seen this in so many self-published books. Whenever I see this, I know that someone wasn’t experienced enough (or too tired/lazy) to go back and fix it.

Not a good look. Tsk, tsk.

You can correct this funky text justification manually by heading to the line(s) below wherever you see this bizarre spacing taking place and add in a hyphen to one or more of the words in those lines. 

Try it out and watch your spacing adjust like magic. Voila!

It’s a bit of an art form to find the right word to hyphenate that adjusts your spacing. 

Whatever you do, only hyphenate where it makes sense for the reader (e.g.,  “be-tween” not “betw-een”).

When you’re first starting out, this will take some experimentation to find out where it makes sense to add a hyphen so as not to confuse your reader.

Go through your entire document starting at the beginning and work progressively through your document from start to finish. Eliminate all of these overly stretched spaces between justified text.

As a reader, I want a seamless reading experience and too much white space between the words in a sentence is annoying, not helpful.

Mistake #2

Not controlling for orphans/widows.

I will admit, there was a point in Knocked Up Abroad Again (aff link) where I gave up adjusting for every single orphan and widow.

I did my best to take care of the really obvious/annoying ones but I let a few slide because it seemed that no matter how I adjusted my spacing, they remained.

You may find that you need to delete entire sentences to accommodate widow/orphan control and this can start to mess with your story. Again, typesetting is an art form.

Being able to keep all of the content and have it properly spaced—the lines and the spaces between the letters—to provide a seamless reading experience is why typesetters can charge what they do for their services.

I recently read a traditionally published novel that did zero widow/orphan control and it really bothered me. At least make an effort. 

Templates cannot control for widows and orphans even if you check the “Widow/orphan control” setting on Word (don’t do that, by the way).

You need to go back and take care of widows and orphans by adding/removing words from a sentence or changing the letter spacing/kerning. 

Again, work progressively through your manuscript from start to finish or all of your hard work will be erased as soon as you make any change whatsoever. Fun, right?

Mistake #3

Headers on pages with no content or headers on title pages.

ACK! This one is easy to miss for many beginning authors because they simply don’t know how to remove headers. This is one of the main dangers of using a template.

If you don’t understand how the template was created, you can’t edit the template accordingly and you’re left with headers standing proudly at the top of blank pages. 

Blank pages should be blank.

Typesetting in Word is tricky because it’s not a software that is designed for typesetting. You have to beat it into submission to make it do what you want, but you can do it.

When creating headers in Word for your author’s name and book title/chapter title on each page, you need to use your Word Sections wisely.

Create a new section and check off the boxes as such:

So, that’s really it.

Templates can result in a few obstacles that you can easily sidestep if you know what you’re looking for.

Templates are great tools for saving time and providing the consistency that readers expect in their formatting, but it’s still up to you to be sure your book looks and feels the way you want.

RESOURCES

If you want to get extra nerdy, which I always recommend, here are some additional articles to get you typesetting like a pro.

 

 

If you haven’t grabbed it yet, be sure to grab my FREE video training on designing a beautiful book, inside and out where I go over interior formatting in more detail. –>

If you’re looking to hire a fresh pair of eyes (mine) to review your manuscript before you hit PUBLISH, and aren’t afraid of keep-it-real feedback, then send me an email. I’m happy to help you avoid making unnecessary mistakes.

Perspectives From a Fellow Self-Publisher: Kiran Prasad

In this interview, I sat down and chatted with Kiran Prasad, author of A Mindful Move: Feel at home again, to pick her brain on what she loved and would recommend to anyone thinking about self-publishing.

Why did you decide to self-publish your book?

I tried to go the traditional publishing route and got nowhere with it. I spent a lot of time researching how to do it and sent off book proposals only to receive one rejection after another. I was lucky to get any response at all. Felt a bit like applying for jobs in a tough economy!

It seems that these days it is not enough to write a good book, you need a social media following of thousands before you can get noticed by traditional publishers.

Publishing is essentially a business and they need to be sure your book will sell well.

In the end, I was glad I self-published because I got to have autonomy over the entire process.

What aspects of the publishing process did you do yourself and what did you hire out?

Being an English Literature major and teacher, I value quality writing, therefore, I paid for professional editing. I also paid for a cover design because I know how important a polished look is to selling a book.

I set up my own website and social media following on my own after attending a writing workshop, reading books, and watching video tutorials.

I found it tough to justify spending much money upfront on my book not knowing if I would get a return on my investment.

Since we’re talking about investment, how much did your book cost to produce?

Most of my cost was for professional editing. But the total cost for editing, proofreading and cover design was around $3,000 dollars.

We all know that royalties won’t pay the bills but what types of things have happened after you published your book that surprised you?

At a webinar that I attended, we were advised to think of our book as a glorified business card. Really, I haven’t done much marketing of the book since it’s publication but I’ve still had a lot of people, like you, contacting me about it.

I’ve been on a few podcasts, blog interviews, and a New York Times journalist contacted me to write a column about mindfulness and moving. I’ve also been contacted by a women of color empowerment workgroup to give a 60-minute workshop and potentially give a talk at a university too.

None of those things would’ve happened if I hadn’t published my book.

What surprised you about the self-publishing process?

I was surprised how long the cover design ended up taking me and how the cost of professional editing could be variable as I went through the different stages of editing.

A pleasant surprise was how quickly my book went live on Amazon Kindle! It was the most incredible feeling to see my book up there for the world to purchase!

What advice would you give someone thinking about self-publishing? 

Research the process before jumping in so you know what you’re getting into. It can become overwhelming to learn and do at the same time.

Build a following before you publish so that you’re not tackling the marketing aspect at the end.

I recommend reading Michael Hyatt’s book, Platform: Get Noticed in a Noisy World, for marketing ideas.

Research who the leaders are in your subject area and reach out to them for connections. I sent a free copy of my book to Naomi Hattaway, the community leader of I am a Triangle, and she’s been a great help.

I also recommend joining the Alliance of Independent Authors. You can join before you are self-published and put the member badge on your website that lets your readers know that you’re a professional.

I suggest following Joanna Penn at The Creative Penn. She has a ton of great advice, podcasts, tutorials, and e-books that really helped me while I was researching everything.

You need to set a deadline and hold yourself to it. Make it public if you need to. I posted to my Facebook page that I would release my book on my birthday and I hadn’t even started the process.

Without a deadline and someone holding you accountable, it’s easy to just keep on writing and writing.

What’s next for you, Kiran?

I’m going to keep moving forward and publicly announce that my next book will be released on my birthday in 2019. I have so much to say about my plant-based diet and how it has truly changed my life but more on that to come soon!

I really want the books I write to make a difference in people’s lives.

Bio

Kiran Prasad is a teacher, speaker, and author of A Mindful Move: Feel at home again.

She is a New York Times featured author and her work can be found at http://www.jaskiranprasad.com

Connect with Kiran on Facebook to follow her future work.

 

Click here to keep reading more perspectives from fellow self-publishers.

Major Mistakes I Have Made as an Indie Author

Time to own up to my mistakes. Don’t you love learning from other people’s mistakes? Well, read on because I’ve made plenty.

When it comes to self-publishing, it is really easy to get far down the wrong path before you even know that you’re heading the wrong way.

It’s tough to accept that there will inevitably be some “learning experiences” but whenever we do something new, something beyond our comfort zones, we are going to make mistakes. 

Some will be more expensive or embarrassing than others.

Here are my top 3 mistakes I made as a self-published author:

1. Hiring out e-book formatting

For my first book, I hired out the e-book formatting to someone I found on Fiverr—a great website to find freelancers but it can be hit or miss.

I upgraded to her service for the .mobi and .ePub file types and waited 10 days for the files.

Everything worked out well, but during those 10 days when I was waiting, I found some teeny tiny changes I wanted to make to my manuscript.

I wanted to add a call to action for readers to leave a review at the end. Simple, right?

What I didn’t realize was that my teeny tiny change meant that I would have to purchase another “gig” on Fiverr. Basically, any time I wanted to update one thing, I was going to have to spend $100 to do so.

Now, maybe it was my experience with this particular freelancer or maybe it is standard practice, but I didn’t know because I had never tried formatting an e-book before.

What I did know was that I wanted to learn the process myself so that I wouldn’t have to pay for every little change I wanted to make to my e-book file.

I also didn’t want to have a manuscript riddled with dead links, or missing references to my subsequent books until I could amass enough changes to make a new revision worth the money.

Lesson learned: format your own e-book.

Which, not surprisingly, leads me to my next mistake…

2. Improperly formatting your own e-book

Having learned an expensive lesson with my first book, I learned a cheaper, but more time-intensive lesson and embarrassing lesson with my second book, serving as a cute reminder that the universe loves keeping things in equilibrium.

I may have saved a few bucks but I paid for it in ego.

I researched how to use Scrivener to format my e-book files to look and feel like my paperback version.

I really wanted e-book users to have as similar an experience to paperback readers, and I knew I could make that happen using the wonders of the technology at my fingertips.

I uploaded my manuscript into Scrivener and followed the online tutorial step-by-step.

Everything looked good on my end. Download file, upload file, wait, preview, make a small change, download, upload, wait, preview, etc.,

I probably downloaded and uploaded 50 versions to my Kindle app, double checked everything using the author tool, KindlePreviewer, and even asked my mom to check the files on her phone, tablets, and Kindle reading devices.

After checking what felt like more than enough times, it was thumbs up.

Time to hit publish.

Bam. I sent out the e-book files to everyone who had pre-ordered the book (300+ people) with instructions on how to get them onto their e-reading devices.

Woo hoo! Pop the bubbly. 

Two months later, I get an email from a fellow self-publisher friend who sent me screenshots of my Kindle manuscript on her Kindle Paper white device.

This must be wrong, I thought, this e-book is a mess! 

The formatting was, in a word, wonkadoo.

Fonts and text size randomly changed throughout a paragraph, and the spacing was inconsistent.

My e-book was a hot mess.

Completely unreadable.

OMG, I had sent that out to EVERYONE and was currently encouraging people to buy it and it looked like my daughter’s worst tangled hair day.

I was shocked my friend had made it as far as she did reading my e-book before she emailed me the screenshots.

What I didn’t know and what I hadn’t counted on was that the newest Kindle devices are not display options in the KindlePreviewer software. Come on, Kindle, what’s up with that?

That meant that readers with newer Kindle devices (like Kindle Paper white) were not seeing what I was seeing because KindlePreviewer was only showing me the most ancient Kindle device displays. What a surprise, right?

The readers with the latest Kindles were seeing all of the backend formatting that was jumbled when I imported my Word manuscript into Scrivener where I formatted the file.

Everything looked great on my end but it was a hot mess behind the scenes. I felt like I was walking down the street feeling like hot stuff with my dress tucked into my underwear.

Embarrassing.

I spent hours combing through every chapter to remove all of the improper formatting manually. Again, these were things I couldn’t see—everything still looked fine in Scrivener, but the screenshots showed otherwise.

After assuming there was an error on every line, I reformatted my +100k-word book by hand, waited a bit, crossed my fingers, and asked my friend to upload my latest file onto her Kindle device.

Once she gave me the go ahead, I republished on Kindle Direct Publishing.

In short, it was an embarrassing nightmare, but I learned that if you go to the “Look inside” feature on your Amazon sales page, you’ll see what the readers will see when they look at your e-book.

A few lessons learned here:

1. Test your e-book on every device imaginable—new and old.

2. If you’re formatting an e-book for the first time, you will most likely make mistakes. This will probably take hours of trial-and-error to correct.

3. Think like a reader and click on all of the things they might click on when navigating your Amazon sales page.

4. Profusely thank readers who point out embarrassing mistakes.

3. Not planning a series from the beginning

After spending months researching and pouring long nights and early mornings into my first book, it never occurred to me to publish more than one.

I emptied myself into my first book. I gave it my best stories, effort, and energy.

Publish another book?

That’s like asking a woman who has a one-month-old baby in her arms when she’s going to have another—the answer is “get out of my face.”

However, if you can get over your desire to slap someone across the face when they ask about “your next book,” think about the momentum you’re generating when you publish and market your book.

People read your book, and they want more from you—that’s the best compliment a reader can give a writer.

Because I thought I’d only have one attempt at this book publishing process, I made my first book way too long.  My second book was STILL too long for many readers.

Instead, I should’ve waited until I had amassed enough content for a three-book series and then gotten everything lined up and ready to release over time.

By thinking about a series on the front-end, I would’ve been able to plan out my covers so that they coordinated in design.

I would’ve been able to pace my readers so they wouldn’t be exhausted after book #1.

I could’ve given my readers more content every 9-12 months on a schedule, and the momentum from one book would flow directly into another.

Everything would’ve been easier from a marketing perspective.

Lesson learned: If you think there is even a remote possibility of a series, pause and plan out as much as you can in advance. You’ll save money on cover design, marketing, and you’ll be giving your readers exactly what they want—consistency.

But, in the end, none of these mistakes sunk my ship—I’m still sailing.

Self-publishing involves a lot of trial and error and without a doubt, you will make mistakes just like I did.

Actually, you’ll make different mistakes, and when you do, send me a message and I’m happy to laugh along with you in solidarity.

Do better when you know better and keep on chugging along.

 

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